bp99 Terms & Conditions

Acceptance of Terms

These Terms & Conditions govern the relationship between bp99 and all individuals who access or use the bp99 online casino and sports betting platform, whether through the website, any mobile browser, or any other access method made available by bp99. These Terms apply in full from the moment you first access the bp99 website, regardless of whether you have completed registration.

By using the bp99 platform, you also agree to our Privacy Policy, our Responsible Gaming Policy, and any additional terms published in connection with specific games, promotions, or features of the platform. In the event of any inconsistency between these Terms and specific promotional terms, the promotional terms will prevail in respect of that promotion only.

bp99 reserves the right to modify, update, or replace these Terms at any time and without prior notice, subject to the notification obligations set out in Section 13 below. Your continued use of the platform following any such modification constitutes your acceptance of the revised Terms.

Eligibility & Registration

2.1 Age Requirement

You must be at least 21 years of age to register for a bp99 account and to use any of the platform's gambling services. bp99 operates a strict 21+ policy and will request documentary proof of age during the account verification process. Any account found to belong to a person under 21 years of age will be closed immediately, all balances will be forfeited, and the matter may be referred to relevant authorities.

2.2 Residency

The bp99 platform is designed and operated specifically for players resident in Bangladesh. By registering, you confirm that you are currently located in Bangladesh and that you are not accessing the platform from a jurisdiction where online gambling is prohibited. It is your sole responsibility to ensure that your use of bp99 complies with all applicable laws in your place of residence.

2.3 Registration Requirements

To open a bp99 account, you must provide the following information accurately and completely:

• Your legal full name, as it appears on your government-issued identification document
• A valid date of birth confirming you are 21 years of age or older
• A valid mobile number registered in Bangladesh
• A valid email address that you own and have access to
• Your current residential address in Bangladesh
• The mobile financial service account (bKash, Nagad, Rocket, or Upay) you intend to use for transactions

All information provided must be true, accurate, current, and complete. You agree to update your account information promptly if any details change. bp99 is not liable for any loss arising from your failure to maintain accurate account information.

2.4 One Account Per Player

Each individual player is permitted to hold only one bp99 account. The opening of duplicate accounts — whether under the same or different personal details — is strictly prohibited. If bp99 identifies that a player holds more than one account, bp99 reserves the right to close all duplicate accounts, withhold any associated balances pending investigation, and permanently ban the player from the platform.

Account Security

You are solely responsible for maintaining the confidentiality of your bp99 login credentials, including your username and password. You must not share your account credentials with any third party, and you must not allow any other person to access or use your bp99 account on your behalf. bp99 will not be responsible for any loss resulting from unauthorised access to your account that arises from your failure to keep your credentials secure.

You must notify bp99 immediately via the support email [email protected] if you suspect that your account has been accessed without your authorisation, that your login credentials have been compromised, or that any unusual activity has occurred on your account. bp99 will investigate all such reports and take appropriate action, which may include temporarily locking the account pending investigation.

bp99 employs 256-bit SSL encryption across all connections to the platform. However, no digital platform can guarantee absolute security. You accept that you use the bp99 platform at your own risk and that bp99 shall not be liable for any loss resulting from security breaches that are outside bp99's reasonable control, provided that bp99 has implemented industry-standard security measures.

You must not access the bp99 platform using public, shared, or unsecured Wi-Fi networks. bp99 accepts no liability for account compromise resulting from use of unsecured network connections.

Deposits & Withdrawals

4.1 Supported Payment Methods

bp99 accepts deposits and processes withdrawals exclusively through the following Bangladeshi mobile financial services and payment channels: bKash, Nagad, Rocket, and Upay. All transactions are processed in Bangladeshi Taka (BDT) at face value, with no currency conversion fees applied by bp99.

4.2 Deposit Terms

The minimum deposit amount is ৳500. Deposits are typically credited to your bp99 account within 30 seconds of successful payment confirmation from your mobile financial service provider. bp99 is not responsible for delays caused by the payment provider's network, scheduled maintenance windows, or technical issues on the provider's platform.

You may only deposit funds from a mobile financial service account that is registered in your own legal name. Deposits made from third-party accounts — including those belonging to family members, friends, or business associates — are strictly prohibited and may result in withdrawal restrictions or account closure pending investigation.

4.3 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawals are processed to the same mobile financial service method used for the most recent deposit, subject to account verification being completed. Withdrawals for verified accounts are typically processed within 24 hours, though bp99 reserves up to 72 hours during periods of high volume or for additional security checks.

4.4 Withdrawal Restrictions

bp99 reserves the right to delay, withhold, or decline any withdrawal request where there are reasonable grounds to suspect fraud, money laundering, breach of these Terms, or any other irregular activity on the account. In such circumstances, bp99 may request additional documentation and may refer the matter to relevant authorities.

Bonuses & Promotions

bp99 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific wagering requirements, time limits, game restrictions, and maximum withdrawal caps, which are stated in full on the relevant promotion page. Players are responsible for reading and understanding the full terms of any bonus before opting in.

Unless otherwise stated in the specific promotion terms, the following general bonus conditions apply to all bp99 promotions:

• Bonuses may only be claimed once per player, per household, per device, and per IP address, unless explicitly stated otherwise
• Bonus funds must be wagered the specified number of times before any winnings derived from bonus funds can be withdrawn
• bp99 reserves the right to withdraw any bonus offer at any time and without prior notice
• Bonuses cannot be transferred between accounts or exchanged for cash outside of the stated wagering completion process
• If bp99 determines that a player has attempted to abuse a bonus offer — including through the use of duplicate accounts, matched betting, or arbitrage strategies — the bonus and any associated winnings will be voided and the account may be suspended
• Players may opt out of any bonus at any time by contacting bp99 support at [email protected], subject to any wagering activity already undertaken

bp99 does not guarantee the availability of any specific bonus or promotional offer and reserves the right to modify or discontinue any promotion at any time. Changes to ongoing promotions will be communicated to affected players with reasonable notice where possible.

Game Rules & Betting

All casino games available on the bp99 platform — including live dealer games, slots, table games, and specialty games — are operated under the rules published by the respective game providers, including but not limited to Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. bp99 is not the operator of the underlying game software and is not responsible for software errors originating from third-party providers, subject to the obligations set out below.

In the event of a technical error, network failure, or game malfunction that results in an inconclusive game round, bp99 reserves the right to void all bets placed during the affected round and return the staked amounts to the relevant player accounts. Winnings generated during a demonstrably malfunctioning game round will not be paid and will be voided. This policy exists to protect all players and maintain the integrity of the platform.

For sports betting, including cricket markets covering BPL, T20 World Cup, IPL, and Bangladesh Tigers fixtures, the following rules apply:

• All sports bets are final once confirmed and cannot be cancelled, amended, or reversed except where stated in the specific market rules
• In the event of a match being abandoned, postponed, or cancelled, bets will be settled in accordance with the specific sport and market rules published on the bp99 sportsbook
• bp99 reserves the right to suspend betting on any market at any time without prior notice, at its sole discretion
• Bets placed after an event has commenced may be accepted or rejected at bp99's discretion, subject to in-play market availability
• Maximum bet limits and payout caps apply to all sports markets and are displayed within the relevant betting interface

Prohibited Conduct

The following activities are strictly prohibited on the bp99 platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of all balances, and permanent ban from the platform. bp99 reserves the right to report prohibited conduct to relevant law enforcement or financial regulatory authorities where appropriate.

• Fraudulent registration: Providing false, misleading, or third-party personal information during account registration or verification
• Underage gambling: Using the platform while under 21 years of age, or facilitating the use of the platform by a person under 21
• Multiple accounts: Opening or operating more than one bp99 account, whether under the same or different personal details
• Bonus abuse: Deliberately exploiting bonus offers through matched betting, arbitrage, systematic low-risk wagering strategies, or use of duplicate accounts
• Collusion: Coordinating with other players to influence game outcomes, particularly in live poker or other multiplayer formats
• Automated play: Using bots, scripts, artificial intelligence tools, or any automated system to place bets or interact with the platform
• Money laundering: Using the bp99 platform to deposit, transfer, or withdraw funds that are proceeds of criminal activity
• Chargebacks: Initiating unauthorised chargebacks or payment reversals through your mobile financial service provider
• System exploitation: Deliberately exploiting software bugs, glitches, or errors for financial gain
• Harassment: Engaging in abusive, threatening, or harassing conduct towards bp99 staff or other players via any communication channel

Responsible Gaming

bp99 is committed to promoting responsible gambling and providing tools that help players maintain control over their gambling activity. The platform enforces a strict 21+ only policy and offers the following responsible gaming features, accessible from every player account dashboard:

• Deposit limits: Set daily, weekly, or monthly deposit limits to control spending
• Session time reminders: Receive notifications after a set period of continuous play
• Loss limits: Define maximum loss thresholds over daily, weekly, or monthly periods
• Self-exclusion: Apply a temporary or permanent self-exclusion period that takes effect immediately upon request
• Reality checks: Receive periodic on-screen notifications displaying the duration and net result of your current session

If you believe that gambling is having a negative impact on your finances, mental health, or personal relationships, please contact bp99's support team immediately at [email protected] or visit our Responsible Gaming page for detailed guidance and self-help resources. For more information on responsible gaming, please read the full bp99 Responsible Gaming Policy.

Intellectual Property

All content on the bp99 platform — including but not limited to the bp99 brand name, logo, website design, graphics, text, game interfaces, promotional materials, and software — is the intellectual property of bp99 or its licensed third-party providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the bp99 platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, modify, distribute, transmit, display, publish, sell, or create derivative works from any bp99 content without prior written consent from bp99.

Any unauthorised use of bp99's intellectual property is a breach of these Terms and may constitute an infringement of applicable intellectual property laws, for which bp99 reserves all legal remedies.

Limitation of Liability

To the fullest extent permitted by applicable law, bp99 shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the bp99 platform, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption.

bp99's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the platform shall not exceed the total amount deposited by you into your bp99 account in the 30 days immediately preceding the event giving rise to the claim.

bp99 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. bp99 makes no representations or warranties of any kind, express or implied, regarding the operation of the platform or the information, content, or materials included on it, except as expressly provided in these Terms.

Nothing in these Terms shall limit or exclude bp99's liability for death or personal injury caused by its proven negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.

Account Closure

11.1 Closure by the Player

You may close your bp99 account at any time by contacting support at [email protected]. Upon receipt of a valid closure request, bp99 will process the closure within 5 business days. Any real-money balance remaining in your account at the time of closure (net of any bonus funds subject to incomplete wagering requirements) will be refunded to your registered mobile financial service account, subject to satisfactory completion of verification requirements.

11.2 Closure by bp99

bp99 reserves the right to suspend, restrict, or permanently close any player account at any time and without prior notice where bp99 reasonably believes that:

• The player has breached any provision of these Terms & Conditions
• The player has engaged in any prohibited conduct as defined in Section 7
• The account has been inactive for a continuous period of 12 months or more
• Continuing to maintain the account would expose bp99 to legal, regulatory, or financial risk
• The player has requested self-exclusion under the Responsible Gaming policy

In cases of account closure due to suspected fraud or breach of Terms, bp99 reserves the right to withhold account balances pending investigation. Where an investigation concludes that no breach has occurred, the balance will be returned to the player within 10 business days of that conclusion.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to the operation of the bp99 platform. Any dispute arising out of or in connection with these Terms that cannot be resolved informally through bp99's customer support process shall be subject to the exclusive jurisdiction of the courts or arbitration bodies applicable under the laws governing the platform's operation.

bp99 makes no representation that the platform or its content is appropriate for use in, or available from, locations outside Bangladesh. Players who access the platform from outside Bangladesh do so at their own risk and are solely responsible for compliance with local laws.

Amendments to These Terms

bp99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. When material changes are made, bp99 will notify registered players by posting a notice on the platform homepage and, where practicable, by sending a notification to the email address associated with your account. The effective date of any revised Terms will be stated clearly at the top of this page.

Your continued use of the bp99 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may close your account in accordance with Section 11.1 above. bp99 recommends that you review these Terms periodically to stay informed of any changes.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the bp99 platform, please contact our support team using the details below. bp99 aims to respond to all enquiries within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours.

For urgent matters relating to account security, suspected unauthorised access, or self-exclusion requests, please mark your email as urgent and our team will prioritise your case accordingly. Please do not send sensitive account credentials (passwords, full payment account numbers) via email — our agents will never request this information.